Privacy Policy
Understanding how FlashDigitalSpot protects and handles your personal information
1 Information We Collect
FlashDigitalSpot collects various types of information to provide and improve our machine learning-powered financial recommendation services. We gather data through multiple channels including direct user input, automated systems, and third-party integrations.
We collect only the information necessary to deliver personalized financial insights and maintain the security of our platform. Your financial data is handled with the highest level of protection.
- Personal identification information including name, email address, phone number, and postal address
- Financial information such as income ranges, spending patterns, investment preferences, and risk tolerance
- Technical data including IP addresses, browser types, device information, and usage analytics
- Communication records from customer support interactions and feedback submissions
- Behavioral data related to how you interact with our platform and recommendation systems
2 How We Use Your Information
Your personal and financial data powers our machine learning algorithms to create tailored recommendations that align with your specific financial goals and circumstances. We process this information to enhance user experience and platform functionality.
Purpose | Data Used | Legal Basis |
---|---|---|
Personalized recommendations | Financial preferences, spending patterns | Legitimate interest |
Account management | Contact information, identification data | Contract performance |
Security monitoring | Technical data, usage patterns | Legitimate interest |
Customer support | Communication records, account data | Contract performance |
Our machine learning systems analyze your financial behavior patterns to identify opportunities for better money management, investment strategies, and savings optimization. This analysis happens in real-time to provide current and relevant recommendations.
3 Data Storage and Security
FlashDigitalSpot employs industry-standard security measures to protect your personal and financial information. Our data protection framework follows international best practices and complies with Philippines data protection regulations.
- End-to-end encryption for all data transmission and storage using AES-256 encryption standards
- Regular security audits conducted by independent third-party security firms
- Multi-factor authentication requirements for account access and sensitive operations
- Automated backup systems with secure off-site storage in Philippines-based data centers
- Access controls limiting staff access to personal data on a need-to-know basis
- Continuous monitoring systems to detect and prevent unauthorized access attempts
We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Financial recommendation data is typically retained for three years to maintain historical accuracy and improve our machine learning models.
4 Data Sharing and Third Parties
FlashDigitalSpot maintains strict controls over data sharing practices. We do not sell personal information to third parties and only share data when necessary for service delivery or legal compliance.
We work with carefully vetted financial institutions and service providers in the Philippines to deliver comprehensive recommendations. All partnerships include strict data protection agreements.
- Authorized financial institutions for account verification and transaction processing
- Cloud service providers operating within Philippines jurisdiction for data storage and processing
- Analytics providers for platform improvement and user experience optimization
- Legal and regulatory authorities when required by Philippines law or court orders
- Business partners offering complementary financial services with explicit user consent
Any third-party access to your data requires documented agreements ensuring the same level of protection we maintain internally. We regularly audit partner compliance with these requirements.
5 Your Rights and Choices
Under Philippines data protection laws and our commitment to transparency, you have comprehensive rights regarding your personal information. These rights can be exercised at any time through our user portal or customer support.
Access Right
Request copies of all personal data we hold about you, including financial profiles and recommendation histories.
Correction Right
Update or correct inaccurate information in your profile to ensure recommendations remain relevant and accurate.
Deletion Right
Request complete removal of your personal data from our systems, subject to legal retention requirements.
Portability Right
Receive your data in a structured format for transfer to another service provider if desired.
To exercise any of these rights, contact our privacy team directly or use the automated tools available in your account dashboard. We respond to all privacy requests within 30 days of receipt.
6 International Data Transfers
While FlashDigitalSpot primarily operates within the Philippines, some data processing may involve international transfers to enhance our machine learning capabilities and service delivery. All international transfers comply with Philippines data protection requirements.
- Cloud computing services may utilize international data centers with Philippines data sovereignty protections
- Machine learning model training may involve anonymized data processing in secure international facilities
- Customer support systems may include international backup and redundancy measures
- All international transfers include appropriate safeguards equivalent to Philippines protection standards
We maintain detailed records of all international data transfers and ensure adequate protection mechanisms are in place before any cross-border data movement occurs.
7 Cookie Policy and Tracking
FlashDigitalSpot uses cookies and similar technologies to enhance user experience, analyze platform usage, and improve our recommendation algorithms. You have control over cookie preferences through your browser settings.
- Essential cookies required for platform functionality and security
- Analytics cookies to understand user behavior and improve service delivery
- Preference cookies to remember your settings and personalization choices
- Third-party cookies from trusted partners for enhanced functionality
You can disable non-essential cookies through your browser settings without affecting core platform functionality. However, this may limit the personalization of financial recommendations.
8 Updates to This Policy
This privacy policy may be updated periodically to reflect changes in our services, legal requirements, or data protection practices. We will notify users of significant changes through email and prominent website notices.
Users will receive at least 30 days advance notice for any material changes to data handling practices that may affect their privacy rights.
We recommend reviewing this policy regularly to stay informed about how your information is protected and used. The most current version is always available on our website with clear version dating.
Privacy Contact Information
For privacy-related inquiries, data access requests, or concerns about your personal information:
Email: info@flashdigitalspot.com
Phone: +63453235029
Address: LRS Residences, Rimando Rd, Baguio, 2600 Benguet, Philippines
Our privacy team is available during business hours and responds to all inquiries within 48 hours.
This Privacy Policy is effective as of January 15, 2025, and replaces all previous versions.